At Effize, we strive to ensure your satisfaction with every purchase. Please review our refund policy below:
- Time Frame: Our refund policy allows for returns within 7 days of receiving your purchase. If more than 7 days have passed since you received your item, unfortunately, we cannot offer you a refund or exchange.
- Eligibility: To be eligible for a refund, the product must be unused and in the same condition that you received it. It must also be in its original packaging.
- Initiating a Refund: To initiate the refund process, please email our customer service team at [email protected]. In your email, include your full name, order number, reason for the refund, and attach pictures of the product’s condition.
- Return Process: Upon receiving your email, a customer service representative will provide you with a shipping address to send the product.
- Refund Approval: Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund request.
- Refund Processing: If your refund request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method.
At Effize, we are committed to providing you with a seamless shopping experience. If you have any questions or concerns about our refund policy, please don’t hesitate to contact us. Your satisfaction is our priority.